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Heart Failure Program

More than 5 million Americans live each year with heart failure. Heart failure is a condition in which the heart can’t pump blood the way it should. It develops over time as the pumping of the heart grows weaker. Mary Washington Healthcare is dedicated to helping patients with heart failure live better lives. We have developed a comprehensive heart failure program to promote the health and well being of our patients and their families, providing them with the life skills needed to manage their condition successfully.

Inpatient Heart Failure Care

An admission to the hospital may be your first introduction into our coordinated heart failure program where a specialized group of professionals are available to provide services to include cardiology, hospitalists, nursing, nutritional services, pharmacy, and physical/occupational therapy, care management and palliative care. In addition, we have a dedicated Heart Failure Nurse Navigator to provide education and assist coordinating your transition to the outpatient setting.

During your stay, we will provide you with heart failure education and will make sure you and your family understands your treatment plan. In addition, Our nurses will provide you with written information about heart failure, including a daily weight calendar, as well as answer your questions.

Our professionals will also work with you to determine what needs you may have following discharge. When necessary, our nurses and care management staff will assist you in making arrangements to ensure you receive the necessary care after you go home.

Outpatient Heart Failure Maintenance

To facilitate continuous care after leaving the hospital, we have put programs in place in the community to help our patients manage heart failure and reduce their trips to the hospital.

  • Heart & Lung Center - Upon discharge, we encourage all patients that have been diagnosed or treated for heart failure to develop a maintenance program with the Heart & Lung Center. This center serves as transitional care from hospital to home, then as a maintenance or management program.
  • MWHC Health Link Nurse Line - When heart failure patients are discharged from the hospital they can expect to receive a phone call from one of our experienced nurses to ensure they understand and are compliant with their discharge instruction, follow up appointments, medication management and more. 540.741.1000, 7 days a week (6:00 a.m. to midnight).
  • MWHC Home Health - For patients that are homebound, our home health team can provide disease management services directly to the patient at home. Nurses with advanced training in heart failure can provide medication management, answer questions and educate patients and their families on how to manage symptoms. Dieticians, social workers and rehabilitation specialists are also part of the Home Health team.

Our Quality

The Heart Failure Program at Mary Washington Hospital is committed to continuous quality improvement.


The MWHC Heart Failure Program was ranked as highly performing by US News and World Report for 2018-19.


Mary Washington Hospital has realized success in improving patient outcomes. While we are here to provide you care when you need it, our goal is to also educate you and your families to manage your condition, reducing the need for frequent and recurring hospital admissions. Through development of a comprehensive, disease management program that focuses on both inpatient and outpatient care, we’ve reduced 30-day Heart Failure Readmission Rates by more than half and are in the top 5% best hospitals in the state of Virginia.

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