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Patient & Visitor Information

Welcome to Mary Washington Healthcare! You'll find general visitation information below for both Mary Washington and Stafford Hospitals. If you are experiencing cold or flu symptoms, we ask that you refrain from visiting the hospital for the health and safety of all our patients and staff.

Masking is optional at all MWHC facilities with some exceptions for patients under airborne precautions or experiencing respiratory illness, and their visitors. If you are a household member of a COVID-19 positive patient or suspected positive patient, you are not eligible for visitation. If you have tested positive for COVID-19 within the last five days, please wait until your symptoms are improving, you are without fever for 24 hours, and it has been at least six days from the onset of your symptoms. Please use a mask while visiting until you are 10 days from the onset of your symptoms.

For more information about food, getting around the hospital, or what to bring if you're arriving for an inpatient stay, please visit the visitor information pages for Mary Washington Hospital and Stafford Hospital.

You can dial a patient's room directly using the numbers below. Press 1 at the prompt, then enter the patient's room number.
Mary Washington Hospital patients: 540.741.1101
Stafford Hospital patients: 540.741.9001

Arriving at the hospital

In order to ensure safety for our patients and visitors, we have a security checkpoint near the hospital entrance where you'll be given a visitor badge to wear while you're in the building. At Stafford Hospital, the desk is just inside the main entrance. At Mary Washington Hospital, you'll find the security desk on the other side of the main lobby, just past the gift shop.

Inpatients are permitted four visitors at a time during regular visiting hours, which are 8 a.m.–10 p.m. We have no age restriction on visitation except as outlined below for patients with airborne precautions*. Emergency Department visitation is 24/7. Visitation may be limited or restricted at the discretion of ED leadership for the safety of our patients and visitors.

During Your Stay

All visitors are required to comply with our safety standards during their entire stay in our facility. Failure to comply with our safety standards may result in your removal from the facility. Please practice good handwashing for your own safety and that of our patients and staff. In addition, all visitors must follow the directions of the staff and adhere to all visitor policy rules.

*Patients with airborne precautions (such as TB or COVID-19) are permitted two visitors at a time. Those visitors must follow infection prevention precautions listed below and must be over the age of 18.

  1. Check in at the security desk upon arrival.
  2. Wear a MWHC-provided procedural mask while in the patient’s room.
  3. Follow all other isolation precautions as indicated by MWHC staff.
  4. Do not eat or drink while in patient rooms or in waiting areas.
  5. Use hand sanitizer before entering the patient’s room and wash your hands or use hand sanitizer upon leaving the room.
  6. Noncompliance with this mask requirement will lead to removal from the facility. If you do not have a mask, you will be given a disposable mask upon arrival.

Designated Caregivers

There are several instances where patients may have two designated caregivers who can remain with them 24/7 for the entirety of their stay. Patients with designated caregivers may also have four visitors at a time, with no age restriction. We ask that you try to limit your total visitors/caregivers to four people in the hospital at a time.

Caregivers may need to leave the room during a procedure or test for their own safety or the safety of the patient and staff. Your visitor's badge will indicate that you are permitted to remain past regular visiting hours.

Pediatric Hospital Inpatient and Emergency Departments: Two parents or legal guardians plus visitors

Labor and Delivery: Two caregivers PLUS a doula during labor and delivery plus visitors

NICU: Two parents or legal guardians (no general visitation)

Individuals with Disabilities: Two caregivers plus visitors

Clergy Visitation

Members of the clergy can visit inpatient and surgical patients in MWHC facilities. Contact pastoral care at 540.741.1654 for questions.

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