Patient & Visitor Information
Welcome to Mary Washington Healthcare! You'll find general visitation information below for both Mary Washington and Stafford Hospitals. If you are experiencing cold or flu symptoms, we ask that you refrain from visiting the hospital for the health and safety of all our patients and staff.
For more information about food, getting around the hospital, or what to bring if you're arriving for an inpatient stay, please visit the visitor information pages for Mary Washington Hospital and Stafford Hospital.
You can dial a patient's room directly using the numbers below. Press 1
at the prompt, then enter the patient's room number.
Mary Washington Hospital patients:
540.741.1101
Stafford Hospital patients:
540.741.9001
Visiting Hours at Mary Washington and Stafford Hospitals
We welcome visitors 24 hours a day, 7 days a week. While general visiting hours are from 8:00 a.m. to 10:00 p.m., we understand that every patient’s needs are different. That’s why we support extended or overnight visits when requested by the patient or family. Visitors under the age of 18 must be accompanied by an adult.
If your loved one is in critical care, surgery, or a procedure area, please check with the care team for their visitation policy. Special visitation considerations are given to patients who are incapacitated, have communicable diseases, or are in law-enforcement custody.
For patients having Same Day Procedures, visiting hours are from 5:00 a.m. to 5:00 p.m.
In order to ensure safety for our patients and visitors, we have a security checkpoint near the hospital entrance where you'll be given a visitor badge to wear while you're in the building. At Stafford Hospital, the desk is just inside the main entrance. At Mary Washington Hospital, you'll find the security desk on the other side of the main lobby, just past the gift shop.
Your comfort and support are important to us—please speak with your care team if you have any special visitation needs.
During Your Stay
We welcome support persons at any time—especially for patients with disabilities, cognitive challenges, or those receiving end-of-life care. Your presence can make a meaningful difference.
We also encourage family members to be part of important moments like medical rounds, care transitions, and discharge planning. Being involved helps everyone make informed decisions together.
Visitation may be limited only when it affects patient care or the well-being of others. In some cases, special restrictions may be needed for safety or infection prevention (such as during COVID-19 or flu season), as directed by our leadership team.
Everyone Is Welcome
At Mary Washington Healthcare, we believe in treating all visitors with respect and dignity. We do not limit or deny visitation* based on race, color, national origin, religion, sex, gender identity, sexual orientation, or disability.
Patients may choose who they want to visit them—whether it’s a friend, partner, or loved one. These visitors will have the same rights and access as immediate family members. No extra paperwork or proof of relationship is needed.
*To keep our patients, staff, and facilities safe, Mary Washington Healthcare may restrict access to individuals who pose a security concern. This includes anyone who has been officially trespassed, flagged in a BOLO (Be On the Lookout), or identified as a potential threat by our Security team.
Visitation Exceptions
Clergy Visitation
Members of the clergy can visit inpatient and surgical patients in MWHC facilities. Contact pastoral care at 540.741.1654 for questions.
