Visitation During COVID-19 at MWHC Facilities
The following visitation guidelines apply to Mary Washington Healthcare
At MWHC, we believe that the support from loved ones is important to our
patients’ healing. As we continue to carefully open services, we
are also carefully and thoughtfully loosening our visitor restrictions—always
with a lens of keeping our patients, visitors, and staff safe.
One visitor is permitted per day for any non-COVID inpatient, emergency
department patient, or outpatient during visiting hours. Details and exceptions
are outlined below*. If the patient has already received a visitor that
day, please return the next day or consider contacting your loved one
over the phone or with a virtual visit on JitsiMeet.
Jitsi Meet Patient and Family Instructions
Jitsi Meet en español
No visitation is allowed for a patient being tested or suspected for COVID-19
or has a positive COVID-19 test result unless under compassionate care
Visiting hours are from 10:00 a.m.-10:00 p.m. daily*. Visitors are asked
to limit their visits to non-COVID patients to under two hours. Please
avoid frequently entering and exiting the facility to minimize corridor
traffic. Visitors must stay in the patient’s room during their visit
and may not accompany the patient to tests or procedures outside of the
There are limited food options for visitors while in the hospital. If you
or the patient orders outside food to be delivered, the person placing
must coordinate directly with the restaurant to pick up and receive the food
at the main entrance. The individual making the delivery will not be permitted
beyond the entry checkpoint. Security and staff cannot receive the food
and deliver to the room. You can remove your mask to eat. If a provider
or other staff member enters the room, you must reapply your mask.
Arriving at an MWHC Facility
All visitors are required to comply with our safety checkpoint procedures.
If you cannot comply with the following safety measures, you cannot have
an in-person visit in the facility.
- You will be asked screening questions.
- You will have your temperature taken with an infrared thermometer.
- You will be given a visitor badge to wear while in the building.
- You will limit the items you bring from home.
During Your Stay
All visitors are required to comply with our safety standards during their
entire stay in our facility. If you cannot comply with the following safety
standards, you cannot have an in-person visit in the facility.
- You must wear a mask fully covering your nose and mouth.
- You must always practice social distancing.
- You must practice good handwashing.
- You must follow the directions of the staff and adhere to all visitor policy rules.
*Visitation Details and Exceptions
Use the dropdown menus below to see specific details and exceptions for
each of the following visitation categories. In addition to general visitors,
some patients may also have designated caregivers. However, the number
of persons in the room cannot exceed one or two based on the patient category
To view and print these instructions in a PDF format, please click here.