Mary Washington Healthcare Receives 2025 Press Ganey Human Experience Guardian of Excellence Awards®

FREDERICKSBURG, VA (January 8, 2026) — Mary Washington Healthcare is proud to announce that the Imaging Center for Women and Medical Imaging at North Stafford have been named 2025 Human Experience (HX) Guardian of Excellence Award^® winners by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award^®, MWHC is in the top 5% of healthcare providers in delivering excellent patient experience in the last year.

“We are honored to receive the Press Ganey Guardian of Excellence Award, which reflects the dedication of our entire team to providing an exceptional experience for every patient, every time,” said Christopher Newman, MD, MBA, President and CEO, Mary Washington Healthcare. “This recognition underscores our commitment to compassionate, high-quality care and the trust our community places in us. We will continue to innovate and raise the bar for patient services as we move into the new year.”

"This recognition reflects Mary Washington Healthcare’s relentless pursuit of excellence,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “Their forward-thinking approach and focus on continuous improvement inspire us all. We are proud to partner with them as we work toward a more connected, equitable, and human healthcare experience.”

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

To learn more information about MWHC’s Imaging Center for Women, click here. To learn more about Medical Imaging at North Stafford, click here.

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About Mary Washington Healthcare

Mary Washington Healthcare is a fully integrated regional healthcare system that provides inpatient and outpatient care at more than 80 facilities, including Mary Washington Hospital, a 471-bed tertiary hospital; Stafford Hospital, a 100-bed community hospital; four emergency departments; and a multispecialty graduate medical education program. Mary Washington Healthcare is a nonprofit health system with a longstanding commitment to provide care regardless of patients’ ability to pay. For more information about our services and facilities, visit mwhc.com.

About Press Ganey

Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Press Ganey powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology. Press Ganey is recognized by Gartner^® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.