Mary Washington Healthcare Outpatient Rehabilitation Services Earns 2025 Press Ganey Pinnacle of Excellence Award® for Patient Experience

Mary Washington Healthcare is recognized as a leader in Outpatient Rehabilitation Services within the healthcare industry for three consecutive years, signifying the best practices businesses should consider implementing in a new year.

FREDERICKSBURG, VA (January 7, 2026) — Mary Washington Healthcare announced today that both outpatient rehabilitation services (Rehabilitation Services of Fredericksburg and Rehabilitation Services of Stafford) have been named a 2025 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. The Pinnacle of Excellence Award honors healthcare organizations around the country that consistently rank among the highest performers in patient experience over multiple years.

As a winner of the Press Ganey HX Pinnacle of Excellence Award®, MWHC Outpatient Rehabilitation Services has ranked in the top 5% of healthcare providers in delivering patient experience over a minimum of three consecutive years.

"This recognition reflects the dedication and expertise of our rehabilitation teams, who consistently put patients at the center of everything they do," said Christopher Newman, MD, MBA, President and CEO, Mary Washington Healthcare. "This achievement underscores our unwavering commitment to compassionate, high-quality care.“

"Every day, Mary Washington Healthcare leads with purpose—showing what it means to deliver exceptional care to patients, support their workforce, and strengthen their community,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “It’s a true honor to recognize their extraordinary commitment and impact.”

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

For more information about MWHC’s outpatient rehabilitation services and locations, click here.

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About Mary Washington Healthcare

Mary Washington Healthcare is a fully integrated regional healthcare system that provides inpatient and outpatient care at more than 80 facilities, including Mary Washington Hospital, a 471-bed tertiary hospital; Stafford Hospital, a 100-bed community hospital; four emergency departments; and a multispecialty graduate medical education program. Mary Washington Healthcare is a nonprofit health system with a longstanding commitment to provide care regardless of patients’ ability to pay. For more information about our services and facilities, visit mwhc.com.

About Press Ganey

Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Press Ganey powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology. Press Ganey is recognized by Gartner^® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.