Health Link Answering Services
Health Link currently provides professional messaging service and after-hours answering service for hundreds of clients in our region. For decades, we have been the preferred provider of after-hours, business day, live operator and paging services.
For patients:
Nurse Advice Line
Our FREE nurse advice line is available 7 days a week, 7:00 a.m.–midnight.
540.741.1000
Mary Washington Healthcare Health Link
Call to register for a class, get help with MyChart, find a physician,
information regarding hospital programs and services, or general health
information. Our operators are available Monday–Friday, 8:00 a.m.–5:00 p.m.
540.741.1404
800.722.2788
Our multi-faceted contact center is capable of serving the needs of a variety of care professionals including doctors, dentists, non-profit agencies and other organizations who need to be available for their clients and community.
Why MWHC Health Link?
- Live, professional operators 24-7
- Experienced in handling medical service calls
- Aligned with Mary Washington Healthcare hospitals, practices and external care teams
- Access to telephone Nurse triage (when applicable)
- Competitive rates
- Can cover calls anytime, day or night (can be available for unscheduled office closures)
- Messages delivered in accordance with client preferences: email, fax, direct connect, SMS text message, or paging (pagers provided separately)