Cigna Contract Termination Notification
The contract between Cigna and Mary Washington Healthcare and the Mary
Washington Health Alliance ended as of May 30, 2021. That means that Mary
Washington Healthcare (all facilities*) and Mary Washington Health Alliance
(all providers) are now out-of-network for any patients with a Cigna health
While we tried to negotiate a new contract in good faith, Cigna asked MWHC
and the Alliance to accept additional reductions in payment for the services
we provide. Until such time that Cigna offers MWHC and the Alliance a
fair contract, we will remain out-of-network for Cigna covered patients.
Cigna insured patients can seek emergency care at any emergency location.
For emergencies, Cigna (and any insurance plan) is required to pay for
their members’ care as “in-network” regardless of where
the care is received. However, Cigna would consider non-emergency care
provided by MWHC or the Alliance providers as out-of-network.
MWHC is committed to providing excellent care regardless of your insurance
coverage or ability to pay. If you choose to use a MWHC facility or Alliance
provider, you will be out-of-network with Cigna.
We recommend you contact Cigna directly to understand your insurance plan
including in-network and out-of-network benefits, and any additional costs
for which you would be responsible when using an out-of-network facility
or provider. If you are in an active treatment plan with MWHC or an Alliance
provider, you can request transition of care or continuity of care coverage
Please visit Cigna’s website or call the number on your card to learn
about your healthcare options.
*Note, Snowden at Fredericksburg continues to participate with Cigna through
a behavioral health contract separate from the contract that expired May 30, 2021.