Financial Assistance Process

If you believe you qualify for financial assistance, we are here to help.

A financial counseling specialist is available to review your account to determine the level of assistance we can offer. We first determine if you are eligible for financial assistance. If you are ineligible, we will review your account to see if you are eligible for a discount. If you cannot pay the entire amount of the bill, we may set up a plan so you can pay your bill over time.

If you own your own home, you may still be eligible for either financial assistance (free care) or a discount on your bill. Mary Washington Healthcare does not count what your home is worth against you when we review what you are able to pay. We also do not count the first $50,000 you have in cash or in bank accounts.

All of your information is kept confidential and only used to determine whether you are eligible for financial assistance from Mary Washington Healthcare. We never share your information with any other organization.

Do I Qualify for Financial Assistance?

This chart gives estimates of how much of a discount you might qualify for based on our discounted care guidelines.

If you are a
family of:

And your
income is:

Then you could
qualify for:

If you are a
family of:

And your
income is:

Then you could
qualify for:

1

Between
$0 - $21,780

 100% discount

5

Between
$0 - $52,340

100% discount

1

Between
$21,781 - $43,560

 55% discount

5

Between
$52,341 - $104,680

55% discount

2

Between
$0 - $29,420

 100% discount

6

Between
$0 - $59,980

100% discount

2

Between
$28,420 - $58,840

55% discount 

6

Between
$59,981 - $119,960

55% discount

3

Between
$0 - $37,060

 100% discount

7

Between
$0 - $67,620

100% discount

3

Between
$37,061 - $74,120

 55% discount

7

Between
$67,621 - $135,240

55% discount

4

Between
$0 - $44,700

 100% discount

8

Between
$0 - $75,260

100% discount

4

Between
$44,701 - $89,400

 55% discount

8

Between
$75,26 - $150,520

55% discount

Who qualifies for financial help?

Your care is medically necessary, and one of the following applies to you:

  • You do not have health insurance, or
  • You have health insurance but you have received a non-covered service, or
  • You are not eligible for any government health benefits (for example Medicaid), or
  • You cannot pay for care based on a determination of financial need according to MWHC policy.

Free care is provided to patients who do not have health insurance and do not have the money to pay their bills. Free care helps families with combined incomes that are at or less than 200 percent of the federal government’s poverty guidelines.

To discuss your eligibility, we encourage you to call one of our financial counselors at 540.741.1041 or toll-free at 1.800.395.2455. Our hours are Monday – Friday, 9 a.m. – 4 p.m. If you leave a message, we will call you back.

In addition, you can complete and submit a financial assistance application. Once we have had the opportunity to review your information, one of our financial counselors will follow up with a phone call.